NEWS: Service Parts Logistics and NEC Packard Bell

Johannesburg, 27 March 2006] – Service Parts Logistics (SPL), the largest parts solutions provider in Africa, today formally announced for the first time that it is the sole parts reseller in Africa for NEC Packard Bell.

“We believe this extension of our capability confirms that our model, originally pioneered with Apple and HP, is one that is extremely acceptable to both our principals and our partners,” commented CEO, Steve Cox. “We continue to work closely with service providers (SPs) to customise stock holdings in line with the local installed base and projected sales. We believe that this sort of detailed and focused attention to parts distribution is vital to maintain the required levels of after sales service.

“As is the case with Apple, Fujitsu Siemens and HP, our National Logistics Control centre in Randpark Ridge provides us with the ability to plan and distribute stock into our regional offices situated in Midrand, KZN and Cape Town and thus provide a high level first pass fill rate into our strategic customers greatly reducing their repair times,” continued Cox.

“One of the major benefits that has arisen from our regional presence has been our ability to provide all our business partners with the comfort that their customers are being supplied nationally at service levels which allows them to deliver world-class IT services, on a par with Europe,” concluded Cox.

NEC Packard Bell is an entity within the Japanese-based NEC Corp, the latter being one of the world’s largest IT companies with annual revenues well in excess of $40 billion per year and a market capitalisation of over $12.5 billion.

For further information, please contact Steve Cox at telephone +27 11 699 3300; fax +27 11 759 7093; e-mail

About Service Parts Logistics
Service Parts Logistics (SPL) was founded in 1989 and is still the market leader in service parts management in Africa and the Middle East. Focused exclusively on the Middle East - African ICT services channel and offering parts distribution, service parts solutions, importation, reverse logistics and warranty management. SPL is the largest parts solutions provider in Africa. SPL's specialist skills ensure that there is always very High first pass parts availability, state of the art online ordering and online automated reverse logistics offering full visibility of the supply chain, as well as a dedicated part sales team available by phone, email or online.