NEWS: Service Parts Logistics and Fujitsu Siemens

February 6, 2006 by · Leave a Comment 

[Johannesburg, 6 February 2006] – Service Parts Logistics (SPL), the largest parts solutions provider in Africa, today formally announced for the first time that it is the sole parts reseller and distributor in Africa for Fujitsu Siemens and has been operating as such since mid-2005.

“We believe this extension of our capability confirms that our model, originally pioneered with Apple and then HP, is one that is extremely acceptable to both our principals and our partners,” commented Steve Cox, CEO of Microtek, the holding company of SPL.

“We continue to work closely with service providers (SPs) to customise stock holdings in line with the local installed base and projected sales. We believe that this sort of detailed and focused attention to parts distribution is vital to maintain the required levels of after sales service.

“As is the case with Apple and HP, our National Logistics Control centre in Randpark Ridge provides us with the ability to plan and distribute stock into our regional offices situated in KZN and Cape Town and thus provide a high level first pass fill rate into our strategic customers greatly reducing their repair times,” continued Cox.

“One of the major benefits that has arisen from our regional presence has been our ability to provide Fujitsu Siemens with the comfort that their customers are being supplied nationally at service levels which allows them to deliver world-class IT services,” concluded Cox.

For further information, please contact Chris Cox at telephone +27 11 699 3300; fax +27 11 759 7093; e-mail marketing@microtek.co.za.

NEWS: Service Parts Logistics gains Empowerdex rating

January 31, 2006 by · Leave a Comment 

[Johannesburg, 31 January 2006] – Service Parts Logistics (SPL), the largest parts solutions provider in the Middle East and Africa, today announced it has obtained a satisfactory Empowerdex rating in a recent exercise.

“We are delighted with this initial rating,” commented Steve Cox, CEO of Microtek, the holding company of SPL, “especially as we already have planned other BEE initiatives that will enable us to achieve an even better rating within the coming months.”

The ‘B’ rates SPL as a satisfactory broad-based BEE contributor with unconstrained operational capacity.

“It is always gratifying to see strategic plans coming to fruition,” continued Cox. “We took a decision several years ago to recruit on attitude, train through mentoring and promote from within. This has now paid huge dividends as we review our historically disadvantaged individuals (HDI) that have blossomed, now dominate our key sales roles and are ready for management positions.

“Our training statistic now consists of 88% of the total workforce and 42% of HDI have been contribution factors to this goal.

“Our total workforce is now over 60% HDI and 50% at senior management level.

“We are committed to enterprise development as we see this as the real future of South Africa to build entrepreneurs,” concluded Cox. “Our own business comes from this stable and we will always consider ourselves entrepreneurs and encourage and train others seeking to run this lesser walked path.”

Empowerdex is an independent economic empowerment rating and research agency, founded in 2001 by Vuyo Jack and Chia-Chao Wu.

For further information, please contact Steve Cox at telephone (011) 699 3300; fax (011) 759 7093

NEWS: Service Parts Logistics expands range of HP parts

November 22, 2005 by · Leave a Comment 

[Johannesburg, 22 November 2005] – Service Parts Logistics (SPL), the largest parts solutions provider in MEA and HP’s only authorised parts reseller in the Sub-Saharan region, today announced it has expanded its range of local stock parts from DeskJet, laser printer and PC parts to now include Net server parts.

“We believe this is a clear sign to our partners that we are committed to delivering the highest service levels of parts availability across the entire range of HP products,” commented Steve Cox, CEO of Microtek, the holding company of SPL.

“We are working closely with service providers to customise stock holdings in line with the local installed base and projected sales. We believe this sort of detailed and focused attention to parts distribution will continue to see HP’s after-sales service levels outperform the OEM’s whose parts channels are less focused.

“Our National Logistics Control centre in Randpark Ridge provides us with the ability to plan and distribute stock into our regional offices situated in KZN and Cape Town, and thus provide a high level first pass fill rate into our strategic customers greatly reducing their repair times,” continued Cox.

“One of the major benefits that has arisen from our regional presence has been our ability to provide HP with the comfort that their customers are being supplied nationally at service levels which they are accustomed to,” he concluded.

For further information, please contact Chris Cox at telephone +27 11 699 3300; fax +27 11 759 7093; e-mail marketing@spl.co.za.

NEWS: SPL Appoints New Services Manager

February 15, 2005 by · Leave a Comment 

Johannesburg, 15 February 2005] – Service Parts Logistics (SPL), the largest parts solutions provider in the Middle East and Africa, today announced that Craig Chetty had been appointed as Multi-vendor Services Manager.

“I am delighted that we were able to fill this new position from within our own ranks,” commented Steve Cox, CEO of Microtek, the holding company of SPL. “Craig has been with us for some ten years and fully understands our business solutions and their implications. I wish him well in this new and challenging position.”

Craig reports to Des Stroud, the Managing Director of SPL.

For further information, please contact Chris Cox at tel. +27 11 699 3300; fax +27 11 759 7093; e-mail marketing@microtek.co.za

NEWS: Service Parts Logistics and NEC

January 14, 2005 by · Leave a Comment 

[Johannesburg, 14 July 2006] – Service Parts Logistics (SPL), the largest parts solutions provider in Africa, today formally announced for the first time that it is the sole parts reseller in Africa for NEC.

“We believe this extension of our capability confirms that our model, originally pioneered with Apple and HP, is one that is extremely acceptable to both our principals and our partners,” commented Des Stroud, Managing Director of SPL. “We continue to work closely with service providers (SPs) to customise stock holdings in line with the local installed base and projected sales. We believe that this sort of detailed and focused attention to parts distribution is vital to maintain the required levels of after sales service.”

“As is the case with Apple, Fujitsu Siemens, HP and NEC Packard Bell, our National Logistics Control centre in Randpark Ridge provides us with the ability to plan and distribute stock into our regional offices situated in Midrand, KZN and Cape Town and thus provide a high level first pass fill rate into our strategic customers greatly reducing their repair times,” continued Stroud. In total, SPL has multiple depots strategically placed across the country.

“One of the major benefits that has arisen from our regional presence has been our ability to provide all our business partners with the comfort that their customers are being supplied nationally at service levels which allows them to deliver world-class IT services, on a par with Europe,” concluded Stroud.

Japanese NEC Corp is one of the world’s largest IT companies with annual revenues well in excess of $40 billion per year and a market capitalisation of over $12.5 billion.

For further information, please contact Chris Cox at telephone +27 11 699 3300; fax +27 11 794 2228; e-mail marketing@microtek.co.za.

NEWS: Service Parts Logistics expands their range of Hewlett Packard Parts

November 23, 2003 by · Leave a Comment 

[Johannesburg, 20 November 2003] – SPL who are Hewlett Packard’s only Authorised Parts reseller in the Sub Saharan region have expanded their range of locally stock parts from DeskJet, laser printer and PC parts to now include Net server parts.

“We believe this is a clear sign to our partners that we are committed to delivering the highest service levels of parts availability across the entire range of HP products. We are working closely with ASP’s to customise stock holdings in line with the local installed base and projected sales. We believe that this sort of detailed and focused attention to parts distribution will continue to see HP’s after sales service levels outperform the OEM’s whose parts channels are less focused” said Steve Cox, SPL’s CEO.