DELL / EMC

How do I choose a replacement hard drive for my server?

Match the interface (SAS or SATA), the size (2.5-inch or 3.5-inch), the capacity and the spindle speed of the drive you are replacing. Server drives usually sit in a tray made for that server range, so the manufacturer's part number on the drive label is the surest match. Search for it at the top of this page.

Can I put a larger drive into my RAID array?

Usually, as long as the interface and speed match: the controller uses only as much of the larger drive as the other drives in the array hold. Check that the controller and the server support that capacity, especially on older machines.

What warranty does SPL give on this part?

Every part SPL sells carries a one-year SPL warranty from the invoice date, unless the product page or your quote says otherwise. The full wording is clause 17 of our Terms and Conditions. Warranty terms

How do I return a part that is faulty or not what I ordered?

If you have an SPL account, sign in and start a return online from the invoice the part was on, and tell us what is wrong with it. Which returns we accept, and how faulty parts are handled, is set out in our Terms and Conditions. Guides and help

Where do you deliver from, and how long does delivery take?

We ship from our Johannesburg and Cape Town branches to addresses across South Africa. Once you order, My account shows an estimated dispatch date for it, and courier delivery usually follows within one to two business days of dispatch.