SHARP

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Questions buyers ask about printer parts

How do I know my printer's fuser needs replacing?

Toner that smudges or rubs off the page, creased paper, marks repeating down the page and fuser error messages are the usual signs. Match the fuser to the printer model and to its mains voltage, because fusers are made in separate versions for different voltages.

What warranty does SPL give on this part?

Every part SPL sells carries a one-year SPL warranty from the invoice date, unless the product page or your quote says otherwise. The full wording is clause 17 of our Terms and Conditions. Warranty terms

How do I return a part that is faulty or not what I ordered?

If you have an SPL account, sign in and start a return online from the invoice the part was on, and tell us what is wrong with it. Which returns we accept, and how faulty parts are handled, is set out in our Terms and Conditions. Guides and help

Where do you deliver from, and how long does delivery take?

We ship from our Johannesburg and Cape Town branches to addresses across South Africa. Once you order, My account shows an estimated dispatch date for it, and courier delivery usually follows within one to two business days of dispatch.