ServiceLife parts

Will a 2.5-inch SATA SSD fit my laptop?

It fits if the laptop has a 2.5-inch drive bay with a SATA connector, which is what most laptops with a hard drive use. Many thinner laptops take only an M.2 drive, and 2.5-inch drives come in 7 mm and 9.5 mm heights. Check the drive you are replacing, or send us the laptop's model and serial number and we will confirm the match.

What is the difference between an M.2 SATA and an M.2 NVMe drive?

Both use the same small M.2 card, but they talk to the computer differently, and NVMe drives are several times faster. A slot built only for SATA will not run an NVMe drive, and the other way round. The notches on the drive's edge connector and the machine's specifications tell you which your slot takes.

What warranty does SPL give on this part?

Every part SPL sells carries a one-year SPL warranty from the invoice date, unless the product page or your quote says otherwise. The full wording is clause 17 of our Terms and Conditions. Warranty terms

How do I return a part that is faulty or not what I ordered?

If you have an SPL account, sign in and start a return online from the invoice the part was on, and tell us what is wrong with it. Which returns we accept, and how faulty parts are handled, is set out in our Terms and Conditions. Guides and help

Where do you deliver from, and how long does delivery take?

We ship from our Johannesburg and Cape Town branches to addresses across South Africa. Once you order, My account shows an estimated dispatch date for it, and courier delivery usually follows within one to two business days of dispatch.